A Complete Field Service Management (FSM) Software

FieldCamp helps the field service companies in the USA to manage daily operations like scheduling, dispatching, reporting, and invoicing.

How FieldCamp Benefits Field Service Companies

If you are handling a service business in the USA, this is how FieldCamp can help you out.

With FieldCamp, you can

Digitalize 90% of your day-to-day operations like scheduling jobs, dispatching jobs to the different technicians, creating custom reports, and generating invoices on the go.
With FieldCamp, get your field service business set up with all the details that make it unique like your custom tax rates, payment processors, and unique job types.
FieldCamp works in 4 different languages like English, Chinese(Simplified), French, and Spanish. You can broaden your audience reach with the help of this feature.
There are 4 different types of payment methods available for your customer. Your customers can pay your invoice by Card, Stripe, Cheque, or Cash.
Keeping the track of on-field technicians is easy with FieldCamp. With a few clicks, you get to know about your on-service employees in real-time.

Solution Provided

Web, Android, iOS

Development Team

6 Team Members

Technologies

React | Ruby on Rails

Time

1 year for publishing an MVP version

About FieldCamp

FieldCamp is one of the top web-based field services providing solutions with an average rating of 4.5 stars and 1k plus downloads on App Store. The field service management software helps you to schedule jobs, dispatch jobs to available technicians, create invoices faster, and also, tracking of real-time reporting and invoice generation.

FieldCamp eases your work with its cloud-based solution like real-time field staff tracking, payment processing, and business reporting.

Save 95% of your business time in your day-to-day operations with just a few clicks away. For example, you can use FieldCamp to generate a customized invoice on the go. This data speaks a lot about FieldCamp as an online invoicing solution.

750+
Active Users

50+
Industries Using FieldCamp

8723
Jobs Scheduled

The Challenges Faced By Our Client

Our client is handling a field service company in the USA. And, here are the challenges that he was facing before developing FieldCamp:

Before FieldCamp the client was unable to schedule and manage emergency jobs on time. When he was doing it all manually, it was a time-consuming process. Therefore he needed a software solution which could help him in scheduling jobs to save time.

Dispatching and prioritizing jobs to the available technician was a real task for the client. He wanted to serve every customer on time and also to avoid the last-minute rush that might occur because of mismanagement. For that he wanted a field management software in which he could manage and schedule jobs for technicians.

The client was working with multiple customers. He had to remember all the data manually. Lot’s of paper work he was having because of that. Managing and accessing all the data like invoices, payment dues, and existing customers was becoming harder for him day by day.

FieldCamp: Field Service Management (FSM) Software

FieldCamp helps field service companies with job scheduling, dispatching orders, invoicing, and follow-ups on workers and customers, payment processing, on-time reporting, and even viewing customer reviews after service are done. In short, it’s a complete field management software solution.

Technology Stack

Here are the technologies we used

ReactJS

Swift

Kotlin

Ruby on Rails

AWS

PostgresQL

Stripe

Features of FieldCamp That Helps to Provide
Better Service in the Field

Job Scheduling

FielCamp is here to help you create and manage different job roles for field techs. FieldCamp provides an option to schedule your jobs to the available field technicians. Scheduling jobs online frome anywhere, anytime, and from any device eases your work by saving lots of time.

Staff management

Managing the staff is a real task for any business person. For overcoming that FieldCamp has a feature of managing your whole staff or team in a single click. You just need to add your team members to the list and done! You will be able to manage their job, their work done till date, their leaves and also, their payment.

Real-time technician updates

FieldCamp allows you to get in touch with your technicians’ when they are in the work field. Also, your customer can track him to know if is on the field or not. Effective communication between customers and you is the key to getting more trust and value in your business.

Invoice Generation and management

With the invoice generating feature of FielCamp you can generate invoices on the go. Management of invoices gets modern using FSM invoice management. With FieldCamp, you can find and store invoices on the cloud.

Dealing with Knowledge Base and Client History

For any company, the most valuable asset is a database that includes complete information about all the clients, their related history, and some essential technical instructions. So, if any of the employees are not available, leaving the job, or feeling sick, there will be no loss to the company.

Seamless Online Payment

To keep your business afloat, it is vital to collect payments in a timely manner. With FieldCamp, it is easier to collect bills, and offer flexible payment modes to your customers. Your customers can pay via cash, cheque and Stripe. Simply by clicking on accept payment, and scanning the card, your customer can confirm your payment. There is an option to manage your invoices as well.

Instant Notification

Keeping effortless communication is a challenge, especially while you are in the field working. FieldCamp solves this by providing mobile push notifications. Whenever you make a change in your work plan or hire a new staff member or book an appointment, that user will instantly receive a clickable pop-up message on their device. This will allow both parties to maintain real-time communication.

Advanced Reporting

Imagine generating important work reports within a few clicks. Yes, it is possible with FieldCamp, where you can directly obtain in-depth insights about your field service business on sales, jobs, revenue, and clients through a single tab. Not only that, the entire data will be shown in the intuitive graphical user interface, helping you to monitor data effortlessly.